Good customer service is not something that is reserved for luxury brands. In fact, it is a key ingredient in business. Here we explore stories of customer delight. It's all about listening and connecting to your customer's needs, then going just a little further than expected.
The 525 Relentless Story
Client: Bell Helicopter
Bell Helicopter made a big bet. As they listened carefully to their customers about future mission profile needs, they realized their customers required an entirely new class of helicopter. In response, a new handpicked team went to work in complete secrecy. In this documentary, we interview the management, design, and engineering people of this secret team. Their story was integral to our product reveal of the never-before-seen 525 Relentless.
Believe In Business
We believe that the world is a better place because of businesses that well serve the needs of others. Serving others is what good business is all about. There are many methods and levels to serving your customer well.
Let us share two projects that reflect these concepts. One is the story of how to connect with customers through regular everyday interactions. The second is about how a company worked together with their customer to create an entirely new product to serve their customer’s future needs.
We have deep experience helping businesses of all kinds connect with their audience and build their brand value. How can we serve you?